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New Intelligence eLearning

The 2nd vital question to ask your training provider

10 February 2014

 Does your program place participants under stress?

 The answer should be:  YES

 Many practitioners state that training is too easy. We agree.

Most training places participants in a physical environment

conducive to sleeping, rather than learning. Training should

place participants in controlled environments, matching and

exceeding that of their work environment. Activities should

be developed to challenge old paradigms and develop new

pathways. This requires a sound understanding and precise

applications of different types of stress. There is significant

research to support the notion that distress shuts down the

learning centres and prevents people from taking any real

meaning from situations. Eustress, the opposite of distress,

on the other hand has been shown to increase memory

retention and increase the likelihood of behavioural change.

High Stimulation Training (HST) is based on the research

of Matsumoto, Konno, and Ha (2007) which examined

the connection between emotion and stress in dynamic

situations, such as dealing with others. The research identifies

the “zone of optimal stress” and offers methods for training

to deal with this and other issues ensuring behavioural and

cognitive modification during training. It strongly suggests

that participants should be placed under controlled stress

and emotional situations at various times throughout the

course ensuring they are able to translate the knowledge and

skills into a pressurised work environment. It translates into

experiences that replicate the operational environment.

Examples of tools for HST include:

Opinion Boards (personal white boards) that force

participants to commit to a publicly stated response

Non-work related exercises that prevent participants

drawing on subject matter expertise

Low structure exercises

Compressed time frames

Competitive activities

This does not mean that training cannot be fun nor that it

should be scary – a laughing, alert participant has a much

greater chance of applying knowledge than one that is on the

edge of sleep, or looking for the door.

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